In the unfortunate event that you are not satisfied and have decided not to use the product, The Finishing Tuch are happy to accept complete order returns and provide a full refund including any delivery costs. Please note you must let us know within 7 days from date of delivery. To arrange please call us on …………………..
We will arrange the collection of goods on a day convenient to you (please note that we cannot specify a time) We will also pay the cost of return carriage.
Unfortunately we are unable to accept any part order returns, or returns of any product that has been fitted, installed or in any way used.
Goods can only be returned if goods are in the original packaging. However, we are more than happy for you to open and inspect one pack of your product. Please ensure you do so carefully to avoid unnecessary damage to the packaging. If goods are inadequately packaged and damaged in transit we may need to charge accordingly.